Program Management Division Manager (PMDM)

Atlanta, GA
Full Time
Transportation
Manager/Supervisor

Overall Responsibility:

The Program Management Division Manager manages the services provided and all related matters to all clients, manages employees in Program Management to peak performance and assists the Vice President on all strategic and tactical matters as they relate to company performance, resource forecasting needs and risk management.  The PMDM supervises PGMT staff to perform day to day operations of client services in the most efficient and effective way possible to ensure accuracy and compliance.  The PMDM is a strategic partner and advisor to the Vice President in all client and employee matters related to management of assets and liabilities and future growth. The PMDM is responsible for implementing, hiring, training and oversight of the Programmatic contracts and personnel for the Division. The role of a PMDM is to set the corporate vision and monitor program goals and objectives thereby setting benchmarks for success. 

Key Areas of Responsibility:

  1. Program Management
  • Must ensure client satisfaction and manage Transportation Engineering staff effectively to ensure efficient and effective day to day operations of Program Management Services.
  • Must be able to manage the contractual process and coordinate with Contract Administrators/Department Administration for PM clients.
  • Must be able to manage employees to peak performance and collaborate with Human Resources staff.
  • Must be able to manage budgets and expense control and communicate with department directors, marketing managers, etc.
  • Must be able to analyze monthly financial reports including balance sheets, profit and loss statements, liabilities, and asset depreciation schedules.
  • Must be comfortable working in a team environment.
  • Must demonstrate a positive attitude with staff, peers, clients, vendors, and management.
  • Responsible for hiring, training, motivating and mentoring staff.
  • Must build a strong team through open communication and by collaborating on decision-making responsibilities.
  • Must initiate and set goals for programs based on the organization’s strategic objectives.
  • Must be able to evaluate strategies to monitor performance and determine the need for improvements.
  • Must be able to supervise all program and project managers involved to provide feedback and resolve complex problems.
  • Must manage business development activities as required for Program Management and Transportation opportunities.
  1. Utility Coordinator
  • Responsible for all utility coordination, getting the DGN, DWG, and /or PDF files to individuals utility owners copying the project sponsor/client on the email correspondence for the 1st and 2nd utility submissions.
  • Research into correct utility providers and contacts as needed.    
  • Follows up with outstanding utility owners on a routine basis until all existing and/or proposed utilities have been received. 
  • Elevates correspondence to project sponsor/client when utility owner has been non-responsive for more than 2 months.
  • Responsible for all tracking and organizing utility coordination documentation and communication.
  • Direct roadway engineers on any easement encroachment documentation that may be needed for individual utility owners.
  1. Field Plan Review (FPR) Facilitator for all GDOT’s Office of Engineering Services Assignment
  • The FPR Facilitator is responsible for all items pertaining to FPRs once a project gets assigned by the Prime.
  • For Final Field Plan Reviews (FFPRs), the FPR Facilitator is responsible for back checking the Preliminary Field Plan Review (PFPR) Report against the FFPR Plans to ensure that all the previous comments have been addressed and if they have not been addressed, they get included in the draft FFPR Report.
  • The FPR Facilitator is responsible for receiving all Subject Matter Expert (SME) comments from either marked up Bluebeam Session Plans or via written comments, having a complete understanding of the comments prior to incorporating into the FPR and including all relevant SME FPR comments into the Draft FPR Report.
  • The FPR Facilitator is responsible for addressing all QC comments received from the Prime prior to conducting the FPR meeting and a after the FPR meetings has occurred before the FPR Report is finalized.
  • Attend all assigned FPR meetings to facilitate the meetings either in person or virtually through Microsoft TEAMs.
  • Set up and attend all FPR site visits inspections either before or after the FPR Meeting.
  • Stay current on all required GDOT Manuals and GDOT FPR Guidance Documents as required by Primes.

Experience, Proficiencies, Skills and Certifications:

  • Bachelor’s degree (BS) or equivalent from a four-year college or technical school in Civil Engineering or related discipline. 
  • Master’s degree in business management or business administration preferred.
  • Must have ten+ of related experience managing clients and staff.
  • Professional Engineering license or PMP preferred.
  • Must be highly skilled in communications, problem solving, conflict resolution and multi-tasking. 
  • Proven experience as a Program Manager or experience in other managerial positions.
  • Thorough understanding of project/program management techniques and methods.
  • Excellent Knowledge of performance evaluation techniques and key metrics.
  • Outstanding knowledge of data analysis, reporting and budgeting.
  • Working knowledge of MS office and program management software (P6).
  • Excellent organizational and leadership skills.
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